Privacy Policy

Responsible party – Who is responsible for processing data?

Identity: Mademel
Registered office: Diagonal Reforma 2583 ote., Torreón, Coah., Mexico, C.P. 27030
Phone (871) 713 35 01
Email [email protected]
Domain name: mademel.com

Purposes – What purposes do we process your data for?

In compliance with the Federal Law on the Protection of Personal Data Held by Individuals ("Data Protection Law") DOF 05-07-2010, we inform you that we will process the data you provide to us for the following purposes:

• Manage the hiring of services carried out through the Platform, as well as the corresponding billing and delivery.
• Periodically send communications about services, events, and news related to the activities carried out by mademel.com, by any means (phone, postal mail, or email), unless stated otherwise or unless the user objects or revokes their consent.
• Send commercial and/or promotional information related to the sector of contracted services and value-added for end users, unless stated otherwise or unless the user objects or revokes their consent.
• Comply with legally established obligations and verify compliance with contractual obligations, including fraud prevention.
• Transfer data to bodies and authorities, as required in accordance with legal and regulatory provisions.

Data Categories – What data do we process?

As a result of the aforementioned purposes, at mademel.com, we manage the following data categories: mademel.com gestionamos las siguientes categorías de datos:

• Identifying data.
• Metadata from electronic communications.
• Commercial information data. If the user provides data about third parties, they declare that they have the consent of these third parties and undertake to communicate the information contained in this clause, releasing mademel.com from any liability in this regard.
• However, mademel.com may carry out the verifications to verify this, adopting the due diligence measures that correspond, in accordance with data protection regulations.

Legitimation – What is the legitimacy for processing your data?

The processing of data for the purpose of sending periodic newsletters (newslettering) about services, events, and news related to our professional activity is based on the consent of the interested party, explicitly requested to carry out these treatments in accordance with current regulations.
In addition, the legitimacy for the processing of data related to offers or collaborations is based on the user's consent when they send their data, which can be withdrawn at any time. However, this may affect the smooth communication and execution of the processes the user wishes to carry out.
Finally, the data may be used to comply with the legal obligations applicable to mademel.com

Data Retention Period – How long will we keep your data?

mademel.com will retain the personal data of users only for the time necessary to achieve the purposes for which they were collected unless the consents granted are revoked. Subsequently, if necessary, it will keep the information locked for the periods established by law.

Recipients – To which recipients will your data be communicated?

Your data may be accessed by those providers that provide services to mademel.comsuch as hosting services, marketing tools, content systems, or other professionals when such communication is necessary by law or for the execution of the contracted services.

mademel.comhas signed the corresponding data processing agreements with each of the providers that provide services to mademel.com, with the aim of ensuring that these providers process your data in accordance with current legislation.

They may also be transferred to the State Security Forces and Bodies when there is a legal obligation.

Banks and financial institutions, for the collection of services.
Public administrations with competence in the sectors of activity when required by current regulations.

Information Security – What security measures do we implement to protect your data?

To protect the different types of data reflected in this privacy policy, we will take the necessary technical security measures to prevent their loss, manipulation, dissemination, or alteration.

• Encryption of communications between the user's device and mademel.com servers.
• Encryption of information on mademel.com servers.
• Other measures to prevent third-party access to user data.
• In cases where mademel.com has service providers for platform maintenance located outside the European Union, these international transfers will be regularized according to mademel.com's commitment to the protection, integrity, and security of user personal data.

Rights – What are your rights when you provide us with your data and how can you exercise them?

You have the right to obtain confirmation as to whether or not we are processing your personal data at mademel.com. Likewise, you have the right to access your personal data and request the correction of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only retain them for the exercise or defense of claims. In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. mademel.com will stop processing the data unless there are compelling legitimate grounds for the processing or for the exercise or defense of possible claims.

You can also exercise your right to data portability, as well as withdraw the consents given at any time, without affecting the legality of the processing based on the consent given before its withdrawal.

If you wish to exercise any of your rights, you can contact EMAIL.

Modification of the privacy policy

mademel.com may modify this Privacy Policy at any time, with subsequent versions published on the Website. In any case, mademel.com will communicate in advance any modifications to this policy that affect users so that they can accept them.

This Privacy Policy is up to date as of 10/18/2021, mademel.com (Mexico). All rights reserved.

You can also refer to our Cookie Policy if desired.